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FAQs

We are excited about your Healthy Habit journey, but we know you may have some questions.

General FAQs

  • What do the On-Demand Libraries cost?

    To access the Complete On-Demand Workout Library, you can get a Monthly ($24.99) or Annual ($250) subscription. If you don’t want the Complete Library, you can get access to our Resistance + Core or Cardio Workout Libraries for a Monthly ($15) or Annual ($150) Subscription.

  • What type of classes are available?

    Currently, we offer spin, treadmill, resistance, ne (no-equipment) cardio, and core workout classes.

  • Who teaches the classes?

    Currently, our founding Coach, Jamie Touchberry, leads the classes.

  • Have a Question not listed?

    If you have a question not listed here, use our contact form to ask. Please give us 3 business days to respond.

Financial FAQs

  • What do the On-Demand Libraries Cost?

    To access the Complete On-Demand Workout Library, you can get a Monthly ($24.99) or Annual ($250) subscription. If you don’t want the Complete Library, you can get access to our Resistance + Core or Cardio Workout Libraries for a Monthly ($15) or Annual ($150) Subscription.

  • Does my subscription automatically renew?

    Yes. Your subscription automatically renews at the end of each subscription period using the payment method you set up when signing up.

  • May I cancel my subscription?

    Yes. If you decide our workouts aren’t the best fit for you, you may cancel your subscription anytime before your next subscription renewal date. We recommend canceling at least 72 hours before your subscription period ends. You will continue to have access to the workout library until your current subscription period ends. To cancel, you must cancel your subscription through your Account on our website.

  • Do you offer refunds?

    No. We do not provide refunds. If you decide our subscription isn’t the best fit for you, you may cancel your subscription anytime before your next subscription renewal date. We recommend canceling at least 72 hours before your subscription period ends. You will continue to have access to the app until your current subscription period ends.

  • What happens if my subscription doesn't renew?

    Make sure the payment option you have on file is up to date. If your subscription renewal doesn’t process on your subscription renewal date, you may lose access to the On-Demand Library until you are able to update your payment method in your account and your payment is processed.

  • Have a Question not listed here?

    If you have a question not listed here, use our contact form to ask. Please give us 3 business days to respond.